If you placed your order before 09:00 GMT on 19.11.18, you will soon (if not already) have received an email with your unique pre-sale code and link for tickets.
Please note that the pre-sale does not start until 22.11.18 at 09:00 GMT.
Please be sure to check your Spam and Junk folders if you have not recieved this information before contacting Customer Services.
If you ordered after 09:00 GMT on 19.11.18, your unique pre-sale code and link are in your order confirmation email. Please be sure to read the email fully, as the information is located towards the bottom of the email.
Please check Spam and Junk folders if you have not recieved an order confirmation before contacting Customer Services.
If you have ordered from a retailer other than the official store, you will not qualify for ticket pre-sale access unless you sign up here